In the past few months, we’ve chosen to go to urgent care centers over the emergency room. I’m not always sure which is the better option based on my kid’s symptoms so I was happy to attend the opening of a new Northwell Health-GoHealth Urgent Care center here in New York City this week. I learned a lot about the backend of urgent care centers, the importance of the design of the Northwell Health-GoHealth Urgent Care Centers and their determination to make sure that patients are treated well to facilitate healing. However, the most valuable lesson for me was to understand when to head to the emergency room versus to an urgent care center.
Actually, I wish I had this list last December when my son accidently hurt himself on an end table while playing with his sister. My heart fell as I saw him crying in pain , the blood and what looked like the need for stitches. My husband spring into action and literally put his coat on and headed out the door to an urgent care center. I worried about whether he should have taken him to the hospital instead but they returned quickly, my son was happy again and they took great care of his wound which healed really nicely.
Since I have two children and they’re usually not sick at the same time I hate having to take a healthy kid to the emergency room and risk that child possibly catching something. The Northwell Health-GoHealth Urgent Care Centers allows you to do online checkins which mean less time for my sick child in a waiting room with sick people. As I mentioned on Twitter, as a millennial mom I enjoy the fact that they provide WiFi which keeps me connected. Most health care providers are starting to roll out this type of modern access to patients but I love that they are already providing patients with online access to their healthcare records.